User Guide / Notes
After filling out the sauna check-in form at the reception desk,
We will guide you to the changing area,10 minutes before startPlease come to the following address:
Luggage storage and changing space is limited, so please be considerate of others when using them.
There are no trash cans, so please take everything with you when you leave.
Day-trip guests who only wish to use the sauna will be required to use the outdoor shower booths.
Guests staying at the hotel can use the baths on site.
The cold bath and outdoor bathing space are located outdoors.The event will be held even in case of rain.
If the sauna session is cancelled due to a natural disaster such as a typhoon or other external influences, we will refund the full fee.
Rental items were damaged or lostIn such cases, we will charge you the actual cost.
cancellation policy
In case of cancellation, please contact us as follows.
After the due date, you will be responsible for the following fees:
*Please note that even if you change the date, a cancellation fee will be charged after the deadline.
Up to 14 days in advance: 10%, Up to 3 days in advance: 30%, Up to the day before: 50%, On the day: 100%
From the above, the payment fee is 3.6%(PayPay, etc.smartphonePayment is 5.0%)We will refund the amount excluding the above.
(*Even if the cancellation rate is 0%, a payment fee will be charged.)
Due to the system, it will take approximately 5 to 10 days for the refund to be completed.
If you wish to change or cancel your reservation, please contact us by phone during opening hours.
Reception: fuu sauna (TEL: 080-3885-3737)
Reception hours: 10:00-18:00